Terms of Service

1. About Saukhyabharathi

Saukhyabharathi provides healthcare, Ayurveda, traditional therapy, wellness, and integrative care-related services. Our website may allow users to explore services, book consultations, view treatment plans, contact us, make enquiries, and access general wellness-related information.

The services offered may include consultations, Ayurveda therapies, wellness programs, traditional treatments, Panchakarma-related therapies, massage, rejuvenation programs, and other healthcare or wellness services, as displayed on our website from time to time.

2. Eligibility

By using our website or services, you confirm that:

• You are legally capable of entering into a binding agreement.
• The information you provide to us is true, accurate, complete, and current.
• You are using the website for lawful purposes only.
• If you are using the website or booking services on behalf of another person, you have the authority and consent to do so.

For minors, consultations or services must be booked and managed by a parent or lawful guardian.

3. Medical and Wellness Disclaimer

The content on our website is provided for general informational and awareness purposes only. It should not be treated as a substitute for professional medical advice, diagnosis, treatment, or emergency care.

Any treatment, therapy, consultation, wellness program, or recommendation provided by Saukhyabharathi should be followed only after consultation with an appropriate doctor, practitioner, therapist, or healthcare professional.

You should not ignore, delay, or avoid medical advice from a qualified healthcare provider because of information available on our website.

If you are experiencing a medical emergency, severe symptoms, or urgent health condition, please contact emergency medical services or visit the nearest hospital immediately.

4. Appointment Booking and Consultations

You may book appointments or consultations through our website, phone, WhatsApp, email, or other channels made available by us.

Appointment confirmation is subject to availability of doctors, practitioners, therapists, facilities, treatment rooms, and operational schedules.

We reserve the right to reschedule, cancel, or modify appointments due to doctor availability, operational reasons, emergencies, public holidays, technical issues, or circumstances beyond our control.

You are responsible for attending appointments on time and providing accurate information required for consultation or treatment.

5. Health Information Provided by You

You may be required to share health-related information, symptoms, medical history, lifestyle details, prescriptions, reports, treatment history, allergies, existing medical conditions, or other relevant details.

You agree that:

• The information provided by you will be accurate and complete.
• You will inform us of any existing medical conditions, pregnancy, allergies, medications, surgeries, or contraindications before undergoing any therapy or treatment.
• You will follow the instructions and precautions shared by our doctors, practitioners, therapists, or staff.

Saukhyabharathi will not be responsible for consequences arising from incorrect, incomplete, or withheld information.

6. Treatment Outcomes

Healthcare, wellness, Ayurveda, traditional medicine, and therapy outcomes may vary from person to person. Results depend on several factors, including health condition, body constitution, age, lifestyle, compliance with instructions, treatment duration, and medical history.

We do not guarantee specific results, permanent cure, immediate relief, or identical outcomes for all individuals.

Any testimonials, reviews, case examples, or success stories displayed on our website are individual experiences and should not be interpreted as guaranteed outcomes.

7. Pricing, Plans, and Payments

Prices for consultations, therapies, treatments, wellness programs, packages, or plans may be displayed on our website or communicated separately.

We reserve the right to update, modify, withdraw, or revise pricing at any time without prior notice.

Payment may be collected online, offline, at the centre, through bank transfer, UPI, card payment, payment gateway, or any other payment method made available by us.

A booking, package, treatment plan, or subscription may be considered confirmed only after successful payment or confirmation from Saukhyabharathi.

Any taxes, service charges, payment gateway fees, or other applicable charges may be added where applicable.

8. Cancellation, Rescheduling, and Refunds

Cancellation, rescheduling, and refund eligibility may depend on the type of consultation, treatment, therapy, package, or plan purchased.

Unless otherwise clearly stated:

• Appointments should be cancelled or rescheduled at least [Insert Notice Period] before the scheduled time.
• Late cancellations or no-shows may not be eligible for refund.
• Refunds, where applicable, will be processed using the original mode of payment or any other mode determined by us.
• Partially used treatment packages, therapy plans, or wellness programs may not be fully refundable.
• Promotional, discounted, customized, or special packages may be non-refundable unless specifically stated otherwise.

Saukhyabharathi reserves the right to decide refund eligibility on a case-by-case basis.

9. User Responsibilities

You agree not to:

• Use the website for unlawful, fraudulent, harmful, or misleading purposes.
• Submit false, inaccurate, incomplete, or misleading information.
• Attempt to interfere with the functioning or security of the website.
• Copy, misuse, scrape, reproduce, or distribute website content without permission.
• Upload or transmit viruses, malware, spam, or harmful code.
• Misrepresent your identity or impersonate another person.
• Use abusive, threatening, defamatory, obscene, or inappropriate language while interacting with our team.
• Misuse appointment booking, enquiry forms, payment systems, or communication channels.

We reserve the right to restrict or deny access to users who misuse our website or services.

10. Website Content

All content on the website, including text, images, service descriptions, graphics, logos, videos, blogs, design, layout, icons, and other materials, is owned by or licensed to Saukhyabharathi unless otherwise stated.

You may view and use the website content for personal, non-commercial purposes only.

You may not copy, reproduce, modify, publish, distribute, sell, exploit, or create derivative works from our content without prior written permission from Saukhyabharathi.

11. Third-Party Services and Links

Our website may contain links to third-party websites, booking tools, payment gateways, social media platforms, maps, communication tools, or external resources.

These third-party services are not controlled by Saukhyabharathi. We are not responsible for their content, accuracy, security, privacy practices, availability, or terms.

Your use of third-party services will be governed by their respective terms and privacy policies.

12. Payments Through Third-Party Gateways

If online payments are enabled, payments may be processed through third-party payment gateways or financial service providers.

We are not responsible for payment failures, bank-side issues, transaction delays, gateway downtime, card declines, UPI failures, or unauthorised activity caused by third-party systems.

In case of payment-related issues, we may assist you based on the transaction details available to us, but final resolution may depend on the payment gateway, bank, or payment service provider.

13. Privacy

Your use of our website and services is also governed by our Privacy Policy.

By using our website or submitting information to us, you consent to the collection, use, storage, and processing of your personal information as described in our Privacy Policy.

For health-related services, you may be required to share sensitive personal or health-related information. We take reasonable steps to protect such information, but you should avoid sharing unnecessary sensitive information through open or unsecured communication channels.

14. Communication Consent

By submitting your contact details, you agree that Saukhyabharathi may contact you through phone, SMS, WhatsApp, email, or other communication channels for:

• Appointment confirmation
• Consultation follow-ups
• Service-related communication
• Payment or billing communication
• Treatment instructions
• Wellness updates
• Offers or promotional communication, where permitted

You may opt out of promotional communication by contacting us. However, we may still send important service-related messages.

15. Availability of Website

We try to keep the website available and functional. However, we do not guarantee uninterrupted, error-free, secure, or always-available access.

The website may be unavailable due to maintenance, upgrades, technical issues, hosting failures, internet disruptions, cyber incidents, or circumstances beyond our control.

We reserve the right to modify, suspend, discontinue, or restrict any part of the website or service at any time.

16. Limitation of Liability

To the maximum extent permitted by law, Saukhyabharathi, its owners, doctors, practitioners, therapists, employees, consultants, partners, service providers, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from:

• Use or inability to use the website
• Reliance on website content
• Appointment delays, cancellations, or rescheduling
• Third-party service failures
• Payment gateway errors
• User-provided incorrect or incomplete information
• Variation in treatment or wellness outcomes
• Unauthorised access, technical issues, or data transmission risks

Nothing in these Terms limits any liability that cannot be excluded under applicable law.

17. Indemnity

You agree to indemnify and hold harmless Saukhyabharathi, its owners, doctors, practitioners, therapists, employees, consultants, partners, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising from:

• Your use of the website or services
• Your violation of these Terms
• Your violation of any applicable law
• Information submitted by you
• Misuse of our content, services, or communication channels
• Any claim made by a third party due to your actions or omissions

18. Intellectual Property

The name "Saukhyabharathi", website content, branding, logo, service names, visual design, and related materials are protected by intellectual property rights.

Nothing in these Terms grants you any ownership, licence, or right to use our intellectual property except for limited personal access to the website.

Unauthorised use of our intellectual property may result in legal action.

19. User-Submitted Content

If you submit feedback, testimonials, reviews, comments, suggestions, images, or other content to us, you grant Saukhyabharathi the right to use, reproduce, publish, display, edit, or share such content for service improvement, marketing, or promotional purposes, subject to applicable law and privacy requirements.

We will not publish personally sensitive health information without appropriate consent.

You confirm that any content submitted by you is accurate, lawful, and does not violate the rights of any third party.

20. Offers, Promotions, and Packages

Any offers, discounts, packages, memberships, treatment plans, or promotions displayed on our website may be subject to specific terms and conditions.

We reserve the right to modify, withdraw, extend, or cancel offers at any time without prior notice.

Offers may not be transferable, exchangeable, or combinable with other promotions unless specifically stated.

21. Force Majeure

Saukhyabharathi shall not be responsible for delay or failure to perform any obligation due to events beyond our reasonable control, including natural disasters, epidemics, pandemics, government restrictions, strikes, technical failures, power outages, internet disruptions, medical emergencies, war, civil unrest, or any other unforeseen circumstances.

22. Termination or Restriction of Access

We may suspend, restrict, or terminate your access to the website or services if we believe that you have:

• Violated these Terms
• Misused our website or services
• Provided false or misleading information
• Engaged in abusive, unlawful, or inappropriate conduct
• Created risk for Saukhyabharathi, its staff, users, or systems

Such action may be taken without prior notice where necessary.

23. Changes to These Terms

We may update or revise these Terms from time to time.

The updated Terms will be posted on this page with the revised "Last Updated" date. Continued use of the website or services after changes are posted means you accept the updated Terms.

We encourage you to review these Terms periodically.

24. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, any disputes arising from or related to these Terms, the website, or our services shall be subject to the jurisdiction of the courts located in Bengaluru, Karnataka, India, unless a different jurisdiction is legally required.

25. Contact Us

For any questions, concerns, or requests regarding these Terms, please contact us at:

Saukhyabharathi

Website: https://saukhyabharathi.com/

Email: sbh.hrmanager@gmail.com